EN

客戶事務經理

Job Roles & Responsibilities
  • Oversee the day-to-day operations of reception, housekeeping, linen room, car park, first aid and overnight security services to achieve operational efficiency and manage cost base according to set budget targets
  • Direct and supervise the activities of the Reception to ensure the highest level of courteous and efficient service to all internal and external customers
  • Manage all housekeeping activities of the Golf Course while ensuring the highest level of cleanliness
  • Co-ordinate with the Car Park operator and overnight security personnel to ensure the smooth running of the overall operations 
  • Provide day-to-day management in all service areas of the department and conduct regular reviews and improvement projects to ensure high levels of customer satisfaction and quality
Requirements
  • Degree / Diploma holder in Sports & Recreation, Hotel Management or related disciplines
  • A minimum of 10 years relevant experience in Hotel, Leisure Clubs with at least 5 years administrative and operational management experience in running front desk or housekeeping
  • Excellent customer service and interpersonal skills and work well in stressful situations
  • Strong organization and leadership skills with result-oriented and self-motivated mindset
  • Excellent command of both written and spoken English and Chinese
  • Experience in golf and leisure clubs is an advantage

申請辦法:

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傳真號碼
2791 0481
Whatsapp
9154 8042
郵寄地址
香港特別行政區新界西貢郵政信箱88號

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