ARRANGEMENT FOR AUTOMATIC
TELEPHONE TEE-TIME BOOKING SYSTEM
 
1. Operating Hours

  • Open between 7:00 am and 8:00 pm daily, including weekdays, weekends and public holidays, for all functions except for making tee-time bookings which are opened from 9:30 am to 4:30 pm and from 5:00 pm to 8:00 pm daily. (In case of system breakdown when the service could not be resumed in a normal manner by 10:30 am, booking of tee-times for the same date of the following week will only be made available from 9:30 am on the following day.)
     

  • One single telephone number 2791 3380 accessible to the North Course, the South Course and the East Course any time during the operating hours.
2. Functions Available
  • To register a new golfer at Kau Sai Chau
  • To make tee-time bookings (one telephone call for one tee-time booking only)
  • To check tee-time bookings
  • To cancel tee-time bookings
  • To change tee-time bookings
  • To enquire general information on tee-time bookings
  • To obtain fax confirmation
3. Identification of Golfers
By the first 6 digits (excluding prefix and suffix) of Hong Kong Identity Card or Passport Number, subject to exceptions.
4. Advance Booking
Advance booking up to a maximum of 7 days. For example, to play on a Sunday, the earliest day to make a booking is on the preceding Sunday.

5. On-day Play

On-day booking is NOT available. Arrangement of tee-time in person with Hong Kong Identity Card or Passport and recognised handicap certificate at the Reception of the Golf Course, subject to availability of tee-times on a “first-come-first-play” basis.
6. Handicap Requirements
  • Subject to special permission (such as for competitions, groups and special events at the sole discretion of the Golf Course Management), the handicap requirements are:
     
      Weekdays Weekends/Public Holidays

         		 North Course/
    East Course    		 South Course North Course/
    East Course    		 South Course
    Men 36.4 or below 36.4 or below 30.0 or below 36.4 or below
    Ladies 40.4 or below 40.4 or below  30.0 or below 40.4 or below

     

  • The above requirements apply to both Hong Kong Identity (“HKID”) Card holders and non-HKID Card holders of all ages. However, qualified handicap players may bring players who have no handicap index to play at the South Course after 9:00 am on weekdays (except public holidays), subject to at least one qualified handicap player per flight.
     
  • The Golf Course accepts handicap certificates from all recognised golf governing bodies and associations. Reference letters will not be accepted. Players with certificates from other issuing bodies may be permitted to play the first time at the Golf Course Management’s discretion. The Management reserves the right to take appropriate action against players whose play are inconsistent with their handicap.
     
  • Upon completion of the golfer registration with the Golf Course and the verification of the appropriate handicap certificate at the Reception during the checking-in, e.g. the first play at the Golf Course, golfers would not be expected to produce the handicap certificates for every check-in thereafter, subject to the handicap requirements currently in force. This applies to golfers with advance tee-time booking or on-day walk-in golfers.
     
  • Players who hold Kau Sai Chau Golf Pass can play at all three golf courses and are not required to do golfer registration.

7. Changes to Advance Tee-Time Bookings
  • No changes (including players, tee-time, date and golf course) to weekend and public holiday tee-time bookings will be accepted, except for withdrawals, e.g. individual players or cancellations of the entire bookings.
     
  • Only ONE change (change of player and/or tee-time on the same day of the same golf course) will be accepted to weekday (except public holidays) tee-time bookings.
     
  • All changes must be provided to the Automatic Telephone Tee-Time Booking System (telephone number: 2791 3380) before 4:30 pm two days preceding the day of play.
8. Double Tee-Time Bookings
  • No double bookings will be accepted under any circumstances.
     
  • Double bookings mean the same player has more than one tee-time bookings on the same day.
     
  • If a golfer wishes to play a second round, he/she is required to apply in person at the Reception after completion of his/her first round.

9. Advance Cancellations
  • Cancellation here means not to play on the booked tee-time. This does not apply to on-day arrangements at the Reception by cancelling an existing booking and changing it to another tee-time or golf course on the same day.
     
  • Golfers are required to inform the Golf Course as soon as possible that they would not be able to show up at the booked tee-times by telephoning 2791 3380 the latest by 4:30 pm two days preceding the day of play.
     
  • Advance cancellation by fax transmission or via e-mail would not be accepted.
     
  • All cancellations via 2791 3380 received by the Golf Course between 4:30 pm two days preceding the day of play and 20 minutes before the scheduled tee-time are LATE CANCELLATIONS.
     
  • Advance cancellations are requested in order to provide opportunities to other golfers to make advance bookings to play.
     
10. No Show
 Any golfer, who has an advance tee-time booking to play, fails to turn up for checking-in at the Reception or make cancellation via 2791 3380 20 minutes before the scheduled tee-time is considered a NO-SHOW.
11. Suspension of the Privilege to Make Advance Bookings
  • A golfer’s privilege to make advance tee-time bookings would be suspended if he/she has a no-show or two late cancellations within 30 days. The suspension of the privilege would last for 30 days commencing from the day following the day of no-show or the second late cancellation.
     
  • The Golf Course reserves the right to give exemptions, subject to submissions of proof/evidence from golfers, inclement weather or any other circumstances as deemed reasonable and justifiable.
     
  • Golfers who are temporarily suspended to make advance bookings are still welcomed to visit the Golf Course and to play as a walk-in golfer subject to availability of tee-time on a “first-come-first-play” basis.
12. Advance Booking for Non-Hong Kong Identity Card Holders
  • Overseas visitors without Hong Kong Identity Cards are also welcomed to play during weekdays (except public holidays). Booking rules applicable to local residents holding Hong Kong Identity Cards are also applicable to overseas visitors.
     
  • Overseas visitors have no privilege to make advance bookings on weekends and public holidays. However, local residents holding Hong Kong Identity Cards have the privilege to entertain overseas guests on weekends and public holidays, subject to the following arrangements:-

(a) the local resident golfers must accompany the overseas guest(s) to play;

(b) a maximum of 16 overseas players per day for each golf course;

(c) a maximum of 2 overseas players per flight; and

(d) advance booking through the Automatic Telephone Tee-Time Booking System (telephone number: 2791 3380) by the local resident golfer.
 
13. Checking-in at Reception
  • Golfers are required to do check-in at Reception at least 20 minutes prior to their scheduled tee-time and report to the Starter at least 10 minutes before the allotted tee-times.
     
  • Proper and valid identification document, either Hong Kong Identity Card or Passport, must be produced when checking-in. No other identification proof would be accepted.
     
  • Handicap certificates are not required when checking-in, except for the following cases:-

(a) players with provisional registration through the Automatic Telephone Tee-Time Booking System who have not yet verified their handicap at the Reception; or

(b) players who have just updated their handicap index through the Help Service 2791 3390 in the Automatic Telephone Tee-Time Booking System with lower index in order to be qualified to play on weekends and public holidays at the North Course or the East Course; or

(c) Non-handicap players who are registered with KSC but have recently obtained formal handicap index.
 

14. Help Service 2791 3390

  • A special Help Service telephone line 2791 3390 is reserved for golfers who have questions or difficulties in using the Automatic Telephone Tee-Time Booking System.
     

  • The Tee-Time Booking Administrator would be available at this Help Service during normal office hours.
     

  • In order to maintain fairness and integrity, this Help Service would not handle the functions already provided for in the Automatic Telephone Tee-Time Booking System, such as booking / checking / changing / cancelling tee-times.
15. Miscellaneous

  • For safety reason, advance booking for a single player would not be accepted for an un-booked tee-time. However, the single player would be requested to team up with other players.
     

  • Tee-times for cancellations received between 7:00 am and 4:30 pm daily would be released for booking after 5:00 pm on the same day. Tee-times for cancellations received between 4:30 pm and 8:00 pm daily would be released for booking from 9:30 am on the following day.
     

  • Except for double bookings as defined in item 8 above, golfers can have more than one tee-time bookings within 7 days.
     

  • Any player allowing another person to play in his/her name, without the prior consent of the Golf Course, will lose his/her rights to play golf on all golf courses (including 18-hole and 9-hole rounds) and the privilege to make advance tee-time bookings for 180 days.  The person who plays or attempts to play in another player’s name will be asked to leave the golf course at once without any refund of fees/charges already paid and will also be subject to the same suspension of playing rights and privilege in making advance tee-time bookings as that of the player who has allowed him/her to play. The Golf Course reserves the rights to report the case to police and/or to take appropriate legal actions.
     
Golfer Registration Form

To be included in our customer database to facilitate tee time reservations and for statistical analyses for service improvements, you are requested to complete the registration procedure by filling in the Golfer Registration Form for us to input your data to our customer database. All information provided will be for internal use only.
 

Download Golfer Registration Form

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Chinese Version