Typhoons/ Rainstorms Re-Opening Refund Policy

Arrangements for the Re-opening of golf courses
 
       When the golf courses are not opened in the early morning or are officially closed for a period of time during the day due to inclement weather conditions or other circumstances for safety reasons, the Jockey Club Kau Sai Chau Public Golf Course reserves the right to re-arrange all previous confirmed tee time bookings for the day. The arrangements will be:
 
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  1. When the golf courses are not opened in the morning at 7:30 a.m.

    After the re-opening of the golf courses, all confirmed tee-time bookings will be cancelled and new tee-times will be arranged on a "first-come-first-served" basis, subject to the practice as explained in paragraphs 2.b to 2.d below. Management will decide to suspend registration of confirmed tee-time bookings to accord with the situation.

  2. When the golf courses are officially closed for a period of time during the day

    1. Players who have already proceeded their round on the golf courses at the time of closure
      These players are requested to wait at the Administration Building for re-opening of the golf courses. Once the golf courses are re-opened for play, they will be informed to go back to their proceeding hole to continue their round.
       

    2. Players who have already registered and paid, but not yet started their round at the time of closure
      During closure of the golf courses, Receptionists will mark down the names of these players on a "Re-opening Waiting List" and prioritize the order according to their original booked tee times. Upon re-opening of the golf courses, these players will be required to bring along their I.D. cards and green fee tickets to the Reception for arranging new tee times.

    3. Players who have confirmed tee times but not yet registered at the time of closure
      During closure of the golf courses, these players are on a "first come first served" basis, regardless of their original tee times. Receptionists will register their names on the "Re-opening Waiting List" and prioritize their order after those players who have already registered and paid but not yet started their round. Players are requested to cooperate by informing the Reception to delete their names from the ¡§Re-opening Waiting List¡¨ if they do not wish to play. Upon re-opening of the golf courses, players should bring along their I.D. cards to the Reception for arranging new tee times.

    4. Walk-in players
      Walk-in players do not have priority over the players with confirmed tee times. Tee times will be given subject to availability. Receptionists will mark down their information on a walk-in list. The normal arrangement for walk-in players will apply.

  3. In order to accommodate all golfers with confirmed tee times after re-opening the golf courses, shorter tee time intervals may be introduced.

  4. Circumstances leading to temporary suspension of play for safety reasons are uncontrollable and are unavoidable. The understanding and cooperation of all players will therefore be greatly appreciated. Management reserves the right to exercise flexibility on the above arrangements in order to achieve fairness for the majority and to minimize any inconvenience that may be caused. Please follow the instructions from the staff who will do their best to arrange golfers with confirmed tee times to play.